Support & help

Manuals, answers and a real human at the other end. We’re a small team — we read every message.

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Questions about a license, activation or anything else? Email us:

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Step-by-step guides for setup, model import and activation.

Frequently asked

Does Apex-Omni really work with no internet?

Yes. The app runs every AI model on your device and has no internet permission at all — you can use it in airplane mode.

How do I unlock Pro?

Get a one-time license on this site, then paste it into Settings → License inside the app. It verifies offline.

I bought Pro and changed phones. What now?

Licenses bind to one device for security. Contact us for a low-cost re-bind to your new phone.

Where are the offline models?

On the Downloads page. Install the app first, then import the model pack from Settings.

Is ApexMark free?

Yes. ApexMark is free and distributed on GitHub.